# Lume Pad Not starting
**URL:** https://forums.leialoft.com/t/lume-pad-not-starting/1680
**Category:** Uncategorized
**Created:** [January 27, 2022, 2:09pm UTC](https://forums.leialoft.com/t/lume-pad-not-starting/1680 "2022-01-27T14:09:41Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@Alohafilm](https://forums.leialoft.com/u/Alohafilm)
#### Post date: [January 27, 2022, 2:09pm UTC](https://forums.leialoft.com/t/lume-pad-not-starting/1680/1 "2022-01-27T14:09:41Z")
Hi.
My lume pad had an empty battery.
After plugging it in and restarting it just says „System starting…“ and that keeps showing and Freezes. Any suggestions how i get it back to work.
I am in europe so hopefully There is a Solution besides sending it in.
Thank you for any help.
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### Author:  [@Nima](https://forums.leialoft.com/u/Nima)
#### Post date: [January 27, 2022, 9:07pm UTC](https://forums.leialoft.com/t/lume-pad-not-starting/1680/2 "2022-01-27T21:07:27Z")
Hey @Alohafilm,
Please reach out to [help@leiainc.com](mailto:help@leiainc.com) and the customer support team will be able to help you out.
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### Author:  [@Alohafilm](https://forums.leialoft.com/u/Alohafilm)
#### Post date: [January 27, 2022, 10:12pm UTC](https://forums.leialoft.com/t/lume-pad-not-starting/1680/3 "2022-01-27T22:12:40Z")
O.k.
Thanks.
I‘ll try to get help there.