# My Lumepad doesnt boot up anymore! **URL:** \ **Category:** Lume Pad\ **Created:** [January 28, 2023, 2:55pm UTC](https://forums.leialoft.com/t/my-lumepad-doesnt-boot-up-anymore/2269 "2023-01-28T14:55:34Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![MetaMind](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.leialoft.com/metamind/32/901_2.png) [@MetaMind](https://forums.leialoft.com/u/MetaMind)\ **Post date:** [January 28, 2023, 2:55pm UTC](https://forums.leialoft.com/t/my-lumepad-doesnt-boot-up-anymore/2269/1 "2023-01-28T14:55:34Z")
Hi there, so far I loved my LumePad and am very impressed by its versatile functionality. Unfortunately it doesnt seem to boot up anymore. When I hit the power button…after the first 3D LEIA hologram appears it says: “System loading…” and it wont boot up from there. Please help. ---
**Author:** ![Nima](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.leialoft.com/nima/32/18_2.png) [@Nima](https://forums.leialoft.com/u/Nima)\ **Post date:** [January 31, 2023, 3:24am UTC](https://forums.leialoft.com/t/my-lumepad-doesnt-boot-up-anymore/2269/2 "2023-01-31T03:24:12Z")
Hey @MetaMind, Please reach out to [help@leiainc.com](mailto:help@leiainc.com) and they’ll help you get your device back up and running. ---
**Author:** ![hdemby](https://avatars.discourse-cdn.com/v4/letter/h/8dc957/32.png) [@hdemby](https://forums.leialoft.com/u/hdemby)\ **Post date:** [February 2, 2023, 4:37pm UTC](https://forums.leialoft.com/t/my-lumepad-doesnt-boot-up-anymore/2269/3 "2023-02-02T16:37:05Z")
I had this same problem at around the same time as you did. I now wonder if this was caused by some recent system update? I reached out to [help@leiainc.com](mailto:help@leiainc.com) who offered solutions that I tried, but with no success. I was finally forced to do the factory reset, which was their final suggestion in the list. So far my system has returned to normal operation and is currently restoring from my last Google backup.