Lume pad firmware is very old, it's 1.1.12, it won't update automatically

[jec (chen)]

My lume pad firmware is very old, it’s 1.1.12, it won’t update automatically, this causes leialoft store can’t open, other software including leiaplayer, leiapix can’t update, is there a way to fix it please?

[Nima (Nima Z.)]

Please reach out to help@leiainc.com