Lume pad stuck at system loading screen

My Lume pad tablet was acting slow so I held the power button for the power down, restart, screenshot options and tapped restart. Now it is stuck at “system loading…” and won’t go any farther. I’ve tried holding down the power button to turn it off and then back on but it just restarts it won’t shut off. It’s had issues like this before but corrected itself when I rebooted it. Here is what it’s at…

Hi @Tkhugus, that behavior isn’t normal. Please reach out to help@leiainc.com and they’ll do what they can to get you sorted.