ANYTHING with 3D content is now a black screen

[sdoughtie (Sean Doughtie)]

Sorry for your trouble, did tech support respond?

This might be helpful:

Lume pad stuck at system loading screen

We’re sorry to hear the forced restart did not work. However, the last option to restore your current Lume Pad is to perform a factory reset/wipe data, from the Android Debug menu. If your Lume Pad is stuck in the "System loading…"screen and booting up as it should: Ensure the Lume Pad is charged on the Lume Pads fast charger for at least an hour. Press the Volume Up and the Power Button together until you see Lume Pad Restart. (This could take around 10 seconds) While still hold…