One of the main things I got it for so I could take photos and videos. I’ve been trying to utilize LeiaCam taking videos and pics, both 2D and lightfield, and none of them will save. When I go to LeiaPlayer they’re not in camera roll and not anywhere. They don’t show up, and when you are in LeiaCam it originally prompted me that you can just tap the thumbnail after you take a picture or video and it should take you directly to camera roll in LeiaPlayer but nothing happens. The screen just disappears and goes back to home when I do it. And they’re not in camera roll, they’re nowhere. I tried downloading gallery off of Google Play to see if maybe I could find it in that, but nothing, no pictures or videos. It doesn’t save them at all. All the permissions are allowed I’ve cleared the cache in both, made sure my operating system was updated and all the things that I could find online and I just can’t get it to work. LeiaPlayer and LeiaCam are also completely updated. So basically the camera is worthless to me. I can’t even take regular 2D pictures with it. I can, but they just don’t save and I can’t view them anywhere. Please help! Otherwise I absolutely adore this tablet, it’s very well made and works great with the exception of this. Thank you!
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@Ustishrike58 Gary -
please contact my team at help@leiainc.com.
Either your apps need to be updated or a permission wasn’t granted during the onboarding/tablet set up. We will help you figure it out if someone doesn’t beat us to it here.
Respectfully,
Eric