No more free games

Why did they take off all of the free game options. I have the shooter game I’m trying to download and it stops right at the end and says I have no internet connection when I clearly do because everything else works on the tablet and it is updated to the latest firmware.

Hey @funkymonsGaming, our Customer Service Team wants to get to the bottom of your bug.

Can we request that you send a help form through the Appstore’s help feature in Settings? That’ll give us a bunch of information to work with. Please attempt to do the download, wait for it to fail, and then send the help form.

Please also tell us the specific game you’re trying to download, which location (country) you’re in, and DM me the email address you’re using to sign in.

How come the games are not free anymore?

I also uninstall that game I messaged you previously about and try to reinstall it. It showed it was downloading then just stopped and every time I try to download it, it will not.

I’m not sure if it’s because you guys are having a new tablet coming out but I can’t make anything 3D. I’m trying to watch movies like I used to and have it switched to 3D and shows and also YouTube videos which used to have no problem at all but now for some reason they won’t do it at all. I cleared everything from my tablet I turned it off turned it back on check for updates everything is fine so I’m not sure what it could be.

I just wanted to give you guys a heads up i did a factory reset hoping that it fixed everything and it just made everything worse now when i try to log in with my google account let it always do it says f502 error.

Since I purchased this less than a year ago am I able to get some kind of warranty exchange?

Hey @funkymonsGaming please reach out to

Just forget about it i’m not even in a deal anymore, I’m not going to stress myself out of that.